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Incident Management

The incident management section is a vital component of the system, designed to effectively oversee all aspects of incident-related operations.

This section includes three key categories that work together to streamline incident management:

Ruleset Management and Event Handling
This category facilitates the automation of incident responses through rulesets and webhook integrations, allowing for timely and efficient handling of incidents based on predefined criteria.
See full Ruleset Management and Event Handling API →

Incident Tracking
Focused on monitoring incidents throughout their lifecycle, this category provides tools for tracking incident statuses, actions taken, and overall performance, ensuring effective resolution and accountability.
See full Incident Tracking API →

Incident Schedule Management
This category enables the organization and management of on-call schedules for incident response teams, ensuring that appropriate personnel are available to respond to incidents at all times.
See full Incident Schedule Management API →