Ruleset Management and Event Handling

Ruleset Management and Event Handling enables automated incident creation by defining custom rules that respond to specific event conditions. When a rule is triggered, it can execute predefined actions — such as sending an HTTP request to a Pinghome webhook — which then initiates an incident.

This feature allows seamless integration with third-party platforms like AWS, GCP, Azure, or any service capable of sending outbound webhooks. As a result, your system can respond automatically to threshold breaches, service failures, or alert events without manual intervention.

Key capabilities:

• Create dynamic rulesets — Define rules based on tags, payload contents, or event metadata.
• Trigger incident workflows — Automatically generate and track incidents based on incoming events.
• Integrate with external tools — Connect monitoring, logging, or cloud platforms directly to Pinghome's incident system using webhook endpoints.